1. About us

PsyQuation Pty Ltd (“PsyQuation, we, our, us”) ACN 604 779 419 is a software company providing quantitative and behavioural analytics for the broker and trader community. PsyQuation was established in 2015 by Michael Berman, Ph.D. and Vladimir Krouglov, Ph.D, leading experts in trading analytics with more than 20 years of collective experience and 5 years of collaboration. The PsyQuation team is comprised of twelve (12) individuals with a range of experience giving us tremendous depth from a cross-section of specialities.

2. A guide to our relationship with you

Our trading software develops cutting edge quantitative and behavioural techniques which aim to assist traders to retain their capital, increase their profit and generate consistent returns.

PsyQuation reviews your trading behaviour and quantitative patterns. We then provide you with insights into your trading mistakes through automated suggestions developed using sophisticated machine learning artificial-intelligence (“Services”). The PsyQuation software provides you with your own trading coach. The system is designed to learn from the broader environment and from your behaviour to alert you to when mistakes are being made, along with suggested remedial action to improve profitability. The automated prompts will not be the same for every trader; rather the robo-coach is designed to calibrate the sensitivity of the alert/advice to the traders risk profile.

The PsyQuation software provides traders with intraday equity curve charting and statistical analysis from account inception, with our additional data points providing deeper knowledge.

3. About this financial services guide

The purpose of this Financial Services Guide (“FSG”) is to detail the financial services offered by PsyQuation and to assist you in making an informed decision as to whether to use our Services before seeking our advice and using our software.

The information contained within this FSG includes the following:

This FSG was prepared on 18 May 2016.

Please contact us if you would like further information on this FSG or on any of our Services.

4. Financial services we offer

Psyquation, (ACN 604 779 419) is a Corporate Authorised Representative (“CAR”) (CAR: 001241972) on the Australian Financial Services Licence of Gleneagle Asset Management Limited (AFSL: 226199) issued by the Australian Securities & Investments Commission (“ASIC”) and are authorised to provide the following financial services to retail and wholesale clients:

We will provide general financial product advice, and/or direct a client to a broker to perform dealing and execution services, in:

We will not be issuing financial products directly to clients.

5. How to instruct us

Before utilizing our Services, you must open an account with us. Upon setting up your account with us, which is a requirement to access our software, you will be provided with a choice of product issuers (i.e. brokers) that our software is compatible with to open a live trading account.

6. General advice

PsyQuation will offer clients general product advice only based on your stated risk threshold. You should note that general advice provided may not be appropriate to your particular financial needs, objectives and financial circumstances. You need to take this into account before deciding whether or not to act on it.

You should consider our financial services and products, and the information in this FSG and any other document provided to you, having regard to your objectives, financial situation and needs, and should consult with independent professional advisers, before entering into or acquiring our financial products.

7. Product disclosure statement

You will communicate the relevant order or instructions to your chosen broker and not to us. Your broker (and not us) will be the product issuer and will be responsible for providing you with a Product Disclosure Statement (“PDS”). The PDS should be designed to allow clients to make an informed decision about whether to purchase a financial product and to allow for comparison of financial products. It should include information such as fees payable, risks, benefits and significant characteristics of a financial product. The PDS should be read carefully to enable you to make an informed decision about whether to utilize the product.

The PDS is an important document. You should obtain a copy of the PDS from your chosen broker and read the PDS in its entirety before acquiring or entering into financial products with them.

8. Using our services

Upon opening an account with us and setting up a trading account with a broker, our Service will be available to you automatically.

9. Other documents you may receive

We will provide you with other relevant documentation to provide the requested financial services. These may include, but not be limited to, Terms and Conditions.

10. Who we act for

We are responsible for the financial services we provide to you under the Australian Financial Services Licence of Gleneagle Asset Management Limited (AFSL: 226199).

11. Costs

If you acquire or enter into a financial product with a broker to which we refer you, we will receive a fee from the broker. The fee we receive from the broker will be volume based, and taken from the broker’s profits. This means that our fee is determined based on the trades conducted by you but is not an additional cost to you.

Instead of charging clients an extra fee for PsyQuation Pty Ltd’s service, PsyQuation Pty Ltd is compensated by your chosen broker through a payment of between $2 and $4 per lot traded. The amount received by PsyQuation Pty Ltd varies from broker to broker. Please contact us should you require further information.

You should refer to our Terms and Conditions for more information or otherwise contact us.

In addition, your chosen broker will charge you costs as set out in their PDS. You should refer to the PDS for further information.

12. Our associations that you need know about

PsyQuation’s Services are currently available through the following product issuers (i.e. brokers):

AxiTrader Limited
AxiCorp Financial Services Pty Ltd
One Financial Markets is the trading name of C B Financial Services Ltd

13. Remuneration received by our employees and other service providers

All our representatives will receive salaries. Bonuses are not paid to our individual representatives based on the volume of trading activity generated or the amount of volume based benefits generated for us.

14. Disclosure of any relevant conflicts of interest

Other than as set out above in relation to the brokers, we do not have any relationships or associations which might influence us when providing you with our services.

15. Making a complaint

We have an internal dispute resolution process in place to resolve any complaints or concerns you may have. These should be directed to our Complaints Officer. Complaints can be made by letter at the address and telephone number provided in section 20 below.

If you are dissatisfied with the outcome, you have the right to lodge a complaint with the Australian Financial Complaints Authority (AFCA). AFCA is an approved external dispute resolution scheme, of which we are a member, and can be reached on 1300 780 808. You may also contact ASIC on 1800 931 678.

16. Compensation arrangements

We have professional indemnity insurance in place that complies with section 912B of the Corporations Act and ASIC Regulatory Guide 126. The policy will cover work done for us by our representatives and employees even after they cease to work for us.

17. Our record keeping obligations

We will maintain extensive and accurate records of Services provided to you.

18. Our privacy policy

We are committed to protecting your privacy. The information you provide to us and any other information provided by you will primarily be used for providing our services to you and for complying with certain laws and regulations. We have systems and processes in place which safeguard against the unauthorised use or disclosure of your personal information.

Please contact us if you have any concerns or if you would like to see a copy of our privacy policy. Our privacy policy is also on our website.

19. Our data policy

We are committed to protecting your data. The data obtained from you will primarily be used for providing our Services to you and for complying with certain laws and regulations.

Please contact us if you have any concerns or if you would like to see a copy of our Data Policy. Our Data Policy is also on our website.

20. Our contact details

10th Floor, 90 Arthur Street,

North Sydney, NSW 2059, Australia


Tel: +61 43 423-49-79